About:
If you are going to purchase or recently purchased a Zendesk account and don't know how to make it work for your business needs, I'm here to help. The process starts with evaluating your current online support process. Then I will help analyze and come up with Zendesk setup that will fit for your business.
Some of common tasks are:
- Set up notification rules
- Customize email templates
- Set up ticket views based on your business
- Updating page layouts / Help Center (Zendesk Guide) - please see my other gig for some examples.
- Work with triggers
- Working with dashboards and reports (Zendesk Explore)
- Integrate Zendesk with your phone system (Zendesk Talk)
- Integrate Zendesk to other applications (Salesforce, WooCommerce, Slack, Shopify, Zapier, Wordpress, Hubspot etc)
Before placing order, please contact me for some details and requirements.
Reviews
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A high level of professionalism from start until the end of the project. Very knowledgeable and happy to help. Would highly recommend!!
:Saroosh demonstrated expert Zendek knowledge and delivered what was needed extremely quickly! Thank you!
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