About:
IT Support Specialist At Gohar Textile Mills Mar 2016 – Present
Analyzed system problems, ran preventive tests, performed troubleshooting, and trained staff as part of preventive measures.
Key Performance:
Performed maintenance on copy machines, scanner, printers, etc
Performed server updates on a regular basis.
Performed troubleshooting, diagnosing, solving and replacing parts.
Performed create Domain and maintain of Domain.
Performed configurations of cisco switch and maintenance of switch.
Maintenance & Upgrades:
Repaired and upgraded old installed systems; configured new systems.
Documented the history of requests.
Continuously up-to-date regarding software.
Customer Support:
Established solid work interactions with customers and employees alike.
Assembled information and customer feedback to clarify client requirements.
Reviews
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